Store General Manager: Hospitality & Operations Leader

Global Partners; Spencertown (NY); On-site; USD 62,000 - 82,000; Full time

Benefits offered by this job

Competitive Pay

Health & Wellness Insurance

401k and matching

Tuition reimbursement

Job summary

Global Partners is seeking a General Manager to lead store operations, guest experience, and community engagement in New York. You will drive sales growth, profitability, staffing, training, and compliance while cultivating a hospitality-driven culture.

You will manage multi-department operations, ensure safety, and mentor a team to deliver best-in-class service. The role emphasizes community relations and adherence to brand standards, with hands-on leadership daily.

Qualifications

• This position requires ServSafe, or other approved Food Safety Certification, within 90 days of employment or promotion.
• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with the ability to interpret data and make strategic decisions.

Responsibilities

• Lead operations and culture to deliver exceptional Guest service and store performance.
• Oversee all store operations, policies, brand standards, and safety.
• Drive financial performance by managing labor, inventory, and costs.
• Develop and execute action plans to achieve revenue, margin, and profitability goals.
• Foster a safe, inclusive workplace and recruit/train high-performing teams.
• Collaborate with culinary and merchandising teams to optimize product mix.

Skills

ServSafe certification

Leadership

Financial management

Communication

POS systems

Flexible scheduling

Education

High School Diploma or Equivalent

Tools

POS systems

Job description

Global Partners is seeking a General Manager to lead store operations, guest experience, and community engagement in New York. You will drive sales growth, profitability, staffing, training, and compliance while cultivating a hospitality-driven culture.

You will manage multi-department operations, ensure safety, and mentor a team to deliver best-in-class service. The role emphasizes community relations and adherence to brand standards, with hands-on leadership daily.