Store General Manager — Hospitality & Ops Leader

Global Partners; Cherryplain (NY); On-site; USD 62,000 - 82,000; Full time

Benefits offered by this job

Health insurance

401k plan with match

Tuition reimbursement (after 6 months)

Career development programs

Job summary

Global Partners in New York is seeking a General Manager to lead store operations, guest experience, and team development. You will drive profitability, ensure food safety, and uphold brand standards while engaging with the local community and maintaining excellent store presentation.

The role requires strong leadership, hospitality acumen, and a hands-on approach to operations, safety, and team growth, with flexibility to work nights and weekends in a dynamic retail environment.

Qualifications

• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.
• ServSafe or other approved Food Safety Certification required within 90 days.
• Strong business acumen with ability to interpret data and make strategic decisions.
• Excellent interpersonal and communication skills; ability to foster teamwork and resolve conflict.
• Flexible availability including nights, weekends, and holidays.
• High School Diploma or equivalent.

Responsibilities

• Lead and develop management and associate teams to deliver exceptional guest service and operational performance.
• Oversee store operations, labor, inventory, and costs to drive profitability.
• Ensure food safety, sanitation, and allergen controls across menu and grab-and-go offerings.
• Represent Global Partners in the community and promote local initiatives.
• Maintain store presentation and respond to guest concerns with prompt resolution.
• Ensure compliance with company policies, procedures, and audit standards.
• Lead safety training and emergency preparedness.

Skills

ServSafe

Leadership

Operations mgmt

Customer service

Financial acumen

Data interpretation

Communication

POS systems

Education

High School Diploma

Tools

POS software

Job description

Global Partners in New York is seeking a General Manager to lead store operations, guest experience, and team development. You will drive profitability, ensure food safety, and uphold brand standards while engaging with the local community and maintaining excellent store presentation.

The role requires strong leadership, hospitality acumen, and a hands-on approach to operations, safety, and team growth, with flexibility to work nights and weekends in a dynamic retail environment.