Store General Manager: Guest Experience & Ops Leader

Global Partners; New York; On-site; USD 62,000 - 82,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401k with match

Tuition reimbursement

Job summary

Global Partners in New York seeks a General Manager to lead operations, guest experience, and community engagement. You will drive sales, profitability, staffing, training, and compliance while building a culture of hospitality and excellence.

Strong leadership and financial acumen required; ServSafe certification preferred. The role emphasizes team development, store presentation, and proactive problem solving to meet guest expectations and brand standards.

Qualifications

• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with the ability to interpret data and make strategic decisions.
• Technology savvy and proficient with POS systems and standard office software.

Responsibilities

• Lead operations and store performance, ensuring alignment with brand standards.
• Develop and empower management and staff to deliver exceptional Guest service.
• Drive financial performance by managing labor, inventory, and costs.
• Foster a safe, inclusive workplace and ensure food safety compliance.

Skills

ServSafe certification

Retail leadership

Operations management

Financial acumen

Communication skills

Education

High School Diploma or Equivalent

Tools

POS systems

Reporting tools

Office software

Job description

Global Partners in New York seeks a General Manager to lead operations, guest experience, and community engagement. You will drive sales, profitability, staffing, training, and compliance while building a culture of hospitality and excellence.

Strong leadership and financial acumen required; ServSafe certification preferred. The role emphasizes team development, store presentation, and proactive problem solving to meet guest expectations and brand standards.