Store General Manager — Growth & Customer Experience

Banana Republic; New Orleans (LA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Merchandise discount

Generous PTO

Volunteer hours

401(k) with company match

Employee stock purchase plan

Health insurance

Job summary

Banana Republic is seeking a General Manager to lead store operations in New Orleans, delivering a profitable business plan and best-in-class customer experience. You will drive sales growth through merchandising, operations, and talent development while coaching your team to meet performance targets.

You will oversee Customer Operations, Product Operations, and budgeting, ensuring compliance and a high-standard store environment.

Qualifications

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• College degree preferred.
• Ability to maneuver around sales floor, stock room, and office; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays.
• Ability to travel as required.
• Business Acumen skills.
• Established time management skills.
• Strong planning and prioritization skills.

Responsibilities

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
• Drive profitable sales through forecasting and scheduling
• Manages store budget for daily operations in support of the P&L
• Builds highly productive teams through sourcing, selecting and developing people
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives
• Creates an inclusive environment
• Implements action plans to maximize efficiencies and productivity
• Performs Service Leader duties
• Represents the brand and understands the competitors
• Promotes community involvement
• Leverages OMNI to deliver a frictionless customer experience
• Ensures all compliance standards are met

Skills

Retail leadership

Communication

Time management

Planning & prioritization

Flexibility

Travel readiness

Business acumen

Physical stamina

Education

College degree

Equivalent experience

Job description

Banana Republic is seeking a General Manager to lead store operations in New Orleans, delivering a profitable business plan and best-in-class customer experience. You will drive sales growth through merchandising, operations, and talent development while coaching your team to meet performance targets.

You will oversee Customer Operations, Product Operations, and budgeting, ensuring compliance and a high-standard store environment.