Store General Manager - Coffee Shop Leader & People Builder

Ziggi’s Coffee, LLC; Sulphur Springs (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Ziggi’s Coffee, LLC in Sulphur Springs, TX is seeking a General Manager to lead store operations and drive a welcoming, high-performing team culture. This hands-on role focuses on daily execution, coaching, and long-term staff development to ensure exceptional guest experiences.

You will set the tone for store culture, manage labor and inventory, and partner with owners to achieve sales and quality goals while maintaining food safety standards.

Qualifications

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership

Guest experience

Team development

Operations management

Job description

Ziggi’s Coffee, LLC in Sulphur Springs, TX is seeking a General Manager to lead store operations and drive a welcoming, high-performing team culture. This hands-on role focuses on daily execution, coaching, and long-term staff development to ensure exceptional guest experiences.

You will set the tone for store culture, manage labor and inventory, and partner with owners to achieve sales and quality goals while maintaining food safety standards.