Store Front-End Leader — Grow Sales & Lead Team

US Foods; Oakland (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Freight handling a plus

Job summary

US Foods in Oakland, CA is hiring an Assistant Store Manager to oversee front-end operations, drive sales, control expenses, and train staff to deliver excellent customer service. You will work with the Store Manager to implement the Annual Operating Plan and achieve planned profits, while controlling shrinkage and ensuring a safe, compliant store environment.

Candidates should have 4+ years in retail with 2+ years in supervision, strong planning and organizational skills, and proficiency with

Qualifications

• Minimum of four (4) years experience in a retail work environment.
• Must have at least two (2) years of management/supervisory experience.
• Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends.
• Must possess and demonstrate competency and proficiency with computer use and spreadsheet creation and usage, word processing, email, and internet software.
• Must have cash handling experience.
• Strong planning and organizational skills.
• Strong leadership, communication, and negotiation abilities.

Responsibilities

• Supervise and coach employees in providing efficient and friendly service at the registers and throughout the store.
• Responsible for addressing personnel and performance issues, including coaching, verbal and written warnings.
• Consults with Store Manager and HR on next steps leading to progressive discipline and termination, when needed.
• Ensure compliance of personnel policies and procedures.
• Understand the mechanics of the Annual Operating Plan (AOP) and how the operations translate into the monthly Profit and Loss (P&L).
• Assist in the Annual Operating Plan (AOP) budgeting process. Responsible for achievement of budgeted sales and profits and, managing shrinkage with a heavy emphasis on front-end process.
• Participate in the annual inventory process including preparation and execution of inventory guidelines.
• Responsible for training front end employees and other employees on required programs.
• Assist the Store Manager in ensuring that all staff comply with the Companies policies, procedures, store SOPs; ensure that the facility is well maintained and is a safe environment for staff and customers.
• Responsible for interviewing, hiring, orienting and training assigned employee group(s).
• Provide floor employees with day-to-day direction to include schedules, outlining of store goals and sales and shrinkage targets, and the subsequent results and achievement of goals while performing the Manager-on-duty functions.
• Plan in-store demonstrations including preparation and set-up of the demo cart/display, distribution of samples of product as per the merchandising program and insures that demonstrations utilize strong suggestive selling techniques.
• Assist in overseeing the receiving of product, return of damaged or expired product and the proper and timely restocking of the shelves.
• Responsible for maintaining merchandising programs within the store such as promotional ends, signage, and other company or market specific programs.
• Communicate with store employees about all merchandising and marketing programs, assisting in overseeing the execution and respective follow-up reporting.

Skills

Leadership

Customer service

Communication skills

Cash handling

Computer skills

Education

Associates Degree or equivalent

Business/Management or related degree preferred

Tools

Excel

Word

Email

Job description

US Foods in Oakland, CA is hiring an Assistant Store Manager to oversee front-end operations, drive sales, control expenses, and train staff to deliver excellent customer service. You will work with the Store Manager to implement the Annual Operating Plan and achieve planned profits, while controlling shrinkage and ensuring a safe, compliant store environment.

Candidates should have 4+ years in retail with 2+ years in supervision, strong planning and organizational skills, and proficiency with