Store Floor Leader & Team Coach

S; New York (NY); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Competitive benefits

Hourly wage $27

Job summary

Sézane, based in NoLita, New York, seeks a Keyholder to lead the boutique team and curate an outstanding customer experience. You will embody the brand on the floor, guide daily operations, and ensure consistency with Sézane standards across in-store and online touchpoints.

Join a dynamic, fashion-forward team, where proactive service, product knowledge, and teamwork drive sales and guest satisfaction in this flagship environment.

Qualifications

• Passion for retail and delivering high-quality customer experiences.
• Ability to lead by example and train team members.

Responsibilities

• Own the customer journey on the shop floor, ensuring a personalized welcome and exceptional service.
• Lead and empower the team on a daily basis, coordinating workflows and floor activity.
• Communicate store needs to Managers and promote cross-team collaboration.
• Maintain brand image through dress code, appearance, and merchandising standards.
• Plan store activity, manage POS procedures, and oversee returns/exchanges.

Skills

Customer service

Retail experience

Job description

Sézane, based in NoLita, New York, seeks a Keyholder to lead the boutique team and curate an outstanding customer experience. You will embody the brand on the floor, guide daily operations, and ensure consistency with Sézane standards across in-store and online touchpoints.

Join a dynamic, fashion-forward team, where proactive service, product knowledge, and teamwork drive sales and guest satisfaction in this flagship environment.