Store Keyholder & Customer Experience Lead

Sézane; United States; On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

$27 per hour

Competitive benefits package

Job summary

Sézane in San Jose, CA is seeking a dedicated Keyholder to deliver a unique customer experience in the Appartement. You will welcome customers, share product knowledge, and demonstrate proactive sales techniques to meet daily targets.

As a Manager's ambassador, you will lead and empower the team on the floor, ensure brand standards, and maintain an engaging, collaborative environment. The role requires agility and a passion for fashion retail.

Qualifications

• Passionate about retail and great customer service.
• Able to guide and develop your team by example.
• Agile, dynamic and adaptable to carry out all missions.

Responsibilities

• Provide a unique customer experience on the Appartement.
• Lead and empower teams on a daily basis.
• Maintain brand image through appearance and merchandising.
• Plan store activity and ensure efficient operations.
• Train team members on POS usage and procedures to deliver top service.

Skills

Customer service

Team leadership

Communication skills

Agility

Job description

Sézane in San Jose, CA is seeking a dedicated Keyholder to deliver a unique customer experience in the Appartement. You will welcome customers, share product knowledge, and demonstrate proactive sales techniques to meet daily targets.

As a Manager's ambassador, you will lead and empower the team on the floor, ensure brand standards, and maintain an engaging, collaborative environment. The role requires agility and a passion for fashion retail.