Store Floor Leader - Drive Sales and Customer Experience

Lush-Cosmetic; Happy Valley (OR); On-site; USD 23,000 - 32,000; Part time

Job summary

Lush Cosmetics North America is seeking a Part Time Floor Leader at Clackamas Town Center in Oregon. You will support the Store Management Team, drive sales, and lead a team of sales associates on the shop floor to deliver an exceptional customer experience and store excellence.

You'll analyze sales results, run training sessions, and help maintain brand standards including beauty ethics and cruelty-free messaging. This role is 20-29 hours per week with opportunities to grow within the team.

Qualifications

• Minimum 1 year of experience in customer service and sales
• Cash handling and opening/closing procedures
• Supervisory experience involving coaching, feedback, and training
• Problem-solving issues related to customer service in day-to-day operations
• Fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Responsibilities

• Drive Sales: Utilize the StoreForce dashboard results to provide coaching and adjust shop floor structure to meet sales goals.
• Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor.
• Building the Brand: Educate customers on Lush brand values and our stance on cruelty-free, ethical buying, and packaging.
• Product Passion: Increase product knowledge and provide informed recommendations.

Job description

Lush Cosmetics North America is seeking a Part Time Floor Leader at Clackamas Town Center in Oregon. You will support the Store Management Team, drive sales, and lead a team of sales associates on the shop floor to deliver an exceptional customer experience and store excellence.

You'll analyze sales results, run training sessions, and help maintain brand standards including beauty ethics and cruelty-free messaging. This role is 20-29 hours per week with opportunities to grow within the team.