Store Floor Lead: Guest-Obsessed Shopper Champion

Cscgeneration 2; Berkeley (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Sur La Table in Berkeley is seeking a Store Floor Lead to inspire customers and oversee daily store operations as Manager on Duty. You will lead the sales floor, coach the team, and ensure a best-in-class experience that builds loyalty and repeat visits.

The role emphasizes brand representation, in-depth product knowledge, and collaboration with management to meet sales targets and uphold store standards.

Qualifications

• Must be 21 years of age or older at the time of employment.
• 1 year of retail management experience, preferably in a specialty or culinary retail environment.
• Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
• Excellent communication, problem-solving, and decision-making abilities.
• Proficiency in Microsoft Office and retail management systems preferred.

Responsibilities

• Lead the sales floor and oversee daily store operations as Manager on Duty (MOD).
• Provide coaching and feedback to elevate performance and team engagement.
• Support onboarding, training, and development of new associates.
• Represent the brand and culture by creating memorable customer experiences and driving loyalty.
• Support achievement of store sales goals through effective engagement and team motivation.

Job description

Sur La Table in Berkeley is seeking a Store Floor Lead to inspire customers and oversee daily store operations as Manager on Duty. You will lead the sales floor, coach the team, and ensure a best-in-class experience that builds loyalty and repeat visits.

The role emphasizes brand representation, in-depth product knowledge, and collaboration with management to meet sales targets and uphold store standards.