Store Floor Lead - Guest Experience Coach

Cscgeneration 2; Miami (FL); On-site; USD 24,796 - 38,572; Part time

Job summary

Sur La Table in Miami is seeking a part-time Store Floor Lead to drive in-store performance and guest satisfaction. You will act as Manager on Duty, coach associates, and ensure smooth daily operations while delivering an outstanding customer experience.

The role emphasizes leadership, brand representation, and achieving sales goals through effective engagement with customers and the team.

Qualifications

• 1 year of retail management experience.
• Must be 21+ years old at time of employment.
• Strong leadership and communication skills.
• Proficiency in Microsoft Office and retail systems preferred.

Responsibilities

• Lead the sales floor and oversee daily store operations as MOD.
• Coach and give feedback to elevate performance and engagement.
• Represent the brand and ensure an exceptional customer experience.
• Achieve store sales goals through customer engagement and team motivation.

Skills

Retail management

Leadership

Coaching

Customer service

Communication

Tools

Microsoft Office

Job description

Sur La Table in Miami is seeking a part-time Store Floor Lead to drive in-store performance and guest satisfaction. You will act as Manager on Duty, coach associates, and ensure smooth daily operations while delivering an outstanding customer experience.

The role emphasizes leadership, brand representation, and achieving sales goals through effective engagement with customers and the team.