Store Floor Lead: Elevate Service & Visual Merch

JCPenney; Carlsbad (CA); On-site; USD 24,796 - 31,684; Part time

Job summary

JCPenney in Carlsbad, CA is seeking a Sales Floor Assistant to deliver outstanding customer service, manage merchandise standards, and support sales growth by leading associates. You will contribute to restocking, RFID/inventory, and visual merchandising while upholding brand standards.

Additionally, you will assist with omnichannel tasks, inventory processes, and general store operations to ensure a clean, welcoming environment and strong performance.

Responsibilities

• Provide exceptional customer service and drive sales.
• Assist with merchandise placement, restocking, and RFID/inventory processes.
• Support SET/visual standards and maintain store cleanliness.
• Assist with omnichannel processes including online orders and BOPIS/ship from store.
• Participate in annual inventory and DMTO processes.
• Meet performance standards for sales, service, productivity, and attendance.

Skills

Customer service

Team collaboration

Sales awareness

Communication

Tools

RFID

Inventory systems

Job description

JCPenney in Carlsbad, CA is seeking a Sales Floor Assistant to deliver outstanding customer service, manage merchandise standards, and support sales growth by leading associates. You will contribute to restocking, RFID/inventory, and visual merchandising while upholding brand standards.

Additionally, you will assist with omnichannel tasks, inventory processes, and general store operations to ensure a clean, welcoming environment and strong performance.