Retail Floor Lead: Service, Merchandising & Inventory

JCPenney; San Diego (CA); On-site; USD 26,518 - 33,158; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Employee discount

401(k) with company match

Job summary

JCPenney in San Diego, CA seeks a Sales Floor Assistant to drive customer service and profitable sales growth by leading associates and maintaining merchandise standards.

You will train and develop team members, execute in-store programs, and support omnichannel tasks including buy online pickup and ship from store. The role emphasizes strong service, teamwork, and operational accuracy.

Qualifications

• Candidates should provide excellent customer service.
• Ability to lead and engage associates.
• Experience with inventory and merchandising processes.

Responsibilities

• Deliver outstanding customer service and drive sales.
• Coordinate restock, RFID scans, and inventory processes.
• Support SET and visual merchandising and floor moves.
• Assist omnichannel tasks including BOPIS and ship-from-store.
• Support shrink reduction, safety, and annual inventory processes.

Skills

Customer service

Team leadership

Merchandise execution

Training & development

Tools

RFID system

Inventory management

Job description

JCPenney in San Diego, CA seeks a Sales Floor Assistant to drive customer service and profitable sales growth by leading associates and maintaining merchandise standards.

You will train and develop team members, execute in-store programs, and support omnichannel tasks including buy online pickup and ship from store. The role emphasizes strong service, teamwork, and operational accuracy.