Store Floor Lead — Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate opportunities

Training and Development

Global team that celebrates you

Job summary

Abercrombie & Fitch Co. in Chicago is seeking a Key Lead to supervise the sales floor and coach Brand Reps and Stock Associates. You will help ensure smooth store operations, drive daily sales, and uphold the company culture on the floor.

Responsibilities include opening/closing routines, POS operation, omnichannel fulfillment, and maintaining visual displays while analyzing sales data to inform decisions. This role emphasizes customer focus and energetic leadership.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required, but leading groups or teams is preferred.
• Maintain a strong customer focus and communication skills.
• Show knowledge of current fashion trends and brand values.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Leadership experience

Visual merchandising

Omni-channel awareness

POS proficiency

Education

High School Diploma/GED

Tools

POS systems

Inventory management

Job description

Abercrombie & Fitch Co. in Chicago is seeking a Key Lead to supervise the sales floor and coach Brand Reps and Stock Associates. You will help ensure smooth store operations, drive daily sales, and uphold the company culture on the floor.

Responsibilities include opening/closing routines, POS operation, omnichannel fulfillment, and maintaining visual displays while analyzing sales data to inform decisions. This role emphasizes customer focus and energetic leadership.