Brand Floor Lead - Elevate Customer Experience & Sales

A&F Stores, Inc.; Schaumburg (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Merchandise Discount

Quarterly Sales Incentive Bonus

Career Advancement Opportunities

Job summary

Abercrombie & Fitch Co. in Schaumburg, IL is seeking a Key Lead to ensure a quality in-store experience. You will act as Floor Supervisor, coaching Brand Reps and Stock Associates to keep store operations running smoothly and drive daily sales.

The role emphasizes leading by example, strong communication, and adaptability in a fast-paced fashion environment. Availability includes weekends and peak periods with flexible scheduling.

Qualifications

• High School Diploma or GED preferred, or equivalent.
• 1 year of retail experience preferred.
• Supervisory/management experience not required.
• Experience in leading groups or teams preferred.
• Strong customer focus and interpersonal skills.
• Strong communication and fashion trend awareness.
• Energetic, outgoing, and assertive; takes initiative.

Responsibilities

• Perform opening and closing routines.
• Operate register/POS systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Retail leadership

Customer focus

Interpersonal skills

Communication skills

Fashion knowledge

Initiative

Energetic

Adaptability

Multitasking

Work ethic

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. in Schaumburg, IL is seeking a Key Lead to ensure a quality in-store experience. You will act as Floor Supervisor, coaching Brand Reps and Stock Associates to keep store operations running smoothly and drive daily sales.

The role emphasizes leading by example, strong communication, and adaptability in a fast-paced fashion environment. Availability includes weekends and peak periods with flexible scheduling.