Store Floor Lead - Elevate Customer Experience

Vuori, Inc; Orlando (FL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Savings Plan

Employee Assistance

Paid Time Off

Wellness Benefits

Job summary

Vuori, Inc. in Orlando, FL, is seeking a Retail Store Floor Lead to guide the sales team by example and communicate brand values through product knowledge and a positive attitude. You will help deliver an unforgettable customer experience and uphold Vuori’s standards on the floor.

The Floor Lead supervises the retail area, supports the Store Manager and Assistant Store Manager, and motivates the team to meet sales goals in a collaborative environment. Flexibility and teamwork are essential.

Qualifications

• Available morning and/or evening shifts, 8 hour shifts, 5 days/week, at least 1 weekend day.
• Must be a leader in punctuality and attendance, adhering to scheduled shifts.
• Ability to develop relationships with customers and colleagues.
• Customer service expert, creates experiences and develops relationships with customers.
• Ability to prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Create an unforgettable customer experience.
• Takes ownership of the sales floor and leads the team to prioritize customer experience.
• Prepare fitting rooms, find sizes, and provide honest feedback on merchandise style and fit.
• Build lasting relationships with customers by discussing product details and upcoming events.
• Stay knowledgeable on new products and what’s selling well to share with customers and team.

Skills

Leadership

Customer service

Communication

Scheduling

Teamwork

Job description

Vuori, Inc. in Orlando, FL, is seeking a Retail Store Floor Lead to guide the sales team by example and communicate brand values through product knowledge and a positive attitude. You will help deliver an unforgettable customer experience and uphold Vuori’s standards on the floor.

The Floor Lead supervises the retail area, supports the Store Manager and Assistant Store Manager, and motivates the team to meet sales goals in a collaborative environment. Flexibility and teamwork are essential.