Retail Floor Lead: Inspire Teams & Elevate Experience

Vuori; Orlando (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Generous Vuori Discount & Industry Per

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori Retail Store Floor Lead in Orlando, FL will guide the sales team by example, sharing product knowledge and a positive, customer-first attitude. You’ll supervise the floor, delegate tasks, and work closely with the Store Manager to maintain Vuori’s high standards of service and presentation.

You will build lasting relationships with customers, coach teammates, and drive sales through exceptional experiences, strong punctuality, and a proactive approach to daily operations.

Qualifications

• Available morning and/or evening, 8 hour shifts, 5 days/week, weekend availability.
• Must be a leader with punctuality and attendance.
• Ability to develop relationships with customers and colleagues.
• A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Responsibilities

• Create an unforgettable customer experience.
• Own the sales floor and lead the team to prioritize customer experience.
• Prepare fitting rooms, find sizes, and provide feedback on merchandise style and fit.
• Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events.
• Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team.
• Leads the team on the day to day operations of the store when the Store Manager or Assistant Store Manager is not in.
• Motivates the sales team and achieves sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Leads the team in the completion of projects while keeping the focus on customer experience.
• Communicate inventory needs to support the business goal.

Skills

Leadership

Customer service

Communication

Organization

Punctuality

Multitasking

Job description

Vuori Retail Store Floor Lead in Orlando, FL will guide the sales team by example, sharing product knowledge and a positive, customer-first attitude. You’ll supervise the floor, delegate tasks, and work closely with the Store Manager to maintain Vuori’s high standards of service and presentation.

You will build lasting relationships with customers, coach teammates, and drive sales through exceptional experiences, strong punctuality, and a proactive approach to daily operations.