Store Floor Lead: Customer Experience & Sales

Abercrombie & Fitch Co.; Winston-Salem (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Abercrombie & Fitch Co. in Winston-Salem is seeking a Key Lead to ensure customers receive a quality in-store experience. As Floor Supervisor, you will guide Brand Reps and Stock Associates to keep store operations running smoothly and align with the store leadership team.

You will drive store performance on the floor through customer experience and daily sales, build visual displays, analyze reports, and embody the brand culture and values.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

Abercrombie & Fitch Co. in Winston-Salem is seeking a Key Lead to ensure customers receive a quality in-store experience. As Floor Supervisor, you will guide Brand Reps and Stock Associates to keep store operations running smoothly and align with the store leadership team.

You will drive store performance on the floor through customer experience and daily sales, build visual displays, analyze reports, and embody the brand culture and values.