Store Floor Lead - Customer Experience Champion

Vuori; Nashville (TN); Sur place; USD 25 000 - 29 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Résumé du poste

Vuori is seeking a Retail Store Floor Lead to guide the sales team in delivering a best-in-class customer experience. You will champion Vuori’s brand values, supervise daily floor operations, and collaborate with store management to meet goals.

The role requires owning the floor, providing product knowledge, and fostering enthusiastic, guest-focused service. Candidates should thrive in a fast-paced retail setting and be ready to lead by example.

Qualifications

• Strong leadership and teamwork skills.
• Excellent customer service and relationship-building abilities.
• Outstanding communication and interpersonal skills.
• High level of ownership and accountability.

Responsabilités

• Lead the sales floor and show by example to deliver Vuori’s brand experience.
• Motivate and guide the sales team to meet or exceed sales goals in a team-based environment.
• Prepare fitting rooms, assist customers with sizing and product feedback.
• Build lasting relationships with customers and invite them to events and new products.
• Stay knowledgeable on new products and best sellers, sharing insights with customers and team.

Connaissances

Leadership

Customer service

Communication

Punctuality

Description du poste

Vuori is seeking a Retail Store Floor Lead to guide the sales team in delivering a best-in-class customer experience. You will champion Vuori’s brand values, supervise daily floor operations, and collaborate with store management to meet goals.

The role requires owning the floor, providing product knowledge, and fostering enthusiastic, guest-focused service. Candidates should thrive in a fast-paced retail setting and be ready to lead by example.