Store Floor Lead – Activewear & Customer Experience

Vuori, Inc; Natick (MA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori, Inc. is seeking a Retail Store Floor Lead in Natick, MA to guide the sales team while upholding Vuori’s brand standards. You will engage customers with product knowledge, foster relationships, and drive a positive shopping experience.

The role emphasizes leadership in daily store operations, achieving sales goals, and staying current on product trends to assist customers and teammates effectively.

Qualifications

• Ability to develop relationships with customers and colleagues.
• Customer service expert who creates experiences and handles concerns proactively.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong organizational and follow-through skills.

Responsibilities

• Create an unforgettable customer experience.
• Lead the sales floor and ensure top customer experience.
• Prepare fitting rooms, locate sizes, and provide honest feedback on merchandise.
• Foster lasting relationships with customers by discussing product details and upcoming events.
• Lead daily store operations in the absence of Store Manager/Asst Manager.
• Motivate the team to achieve sales goals in a team-based commission environment.
• Maintain inventory, visual merchandising, and cleanliness to support the business.

Skills

Customer service

Leadership

Communication

Organization

Punctuality

Relationship building

Multitasking

Adaptability

Teamwork

Job description

Vuori, Inc. is seeking a Retail Store Floor Lead in Natick, MA to guide the sales team while upholding Vuori’s brand standards. You will engage customers with product knowledge, foster relationships, and drive a positive shopping experience.

The role emphasizes leadership in daily store operations, achieving sales goals, and staying current on product trends to assist customers and teammates effectively.