Store Eyeglass Manager: Lead Sales, Ops & Service

National Vision, Inc.; Westminster (CA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k Retirement Savings

Flex Spending Account

Paid Time Off & Holidays

Employee Eyewear Discount

Overtime pay

Job summary

National Vision, Inc. is seeking an Assistant Eyeglass Manager in Westminster, CA to drive store performance and customer service excellence. You will lead eyeglass sales teams, oversee promotions, and ensure policy compliance while collaborating with senior leadership.

The role requires strong leadership, bilingual communication, and solid understanding of retail operations. Join a growing optical retailer offering competitive pay and benefits.

Qualifications

• Fluent in reading and speaking both English and Spanish.
• Optical sales experience; supervising experience preferred.
• Proven ability to lead, coach and build associate relationships.
• Understanding of store operations and standards for success.
• Strong communication skills for effective team management.
• Strong organizational skills for planning and monitoring goals.
• Ability to analyze and understand financial reports.
• Ability to analyze and solve problems of varied scope.

Responsibilities

• Monitor and achieve profit, sales and performance goals (reviewing P&L).
• Oversee eyeglass department efficiency and policy compliance.
• Ensure outstanding customer service across associates.
• Review quality standards, remakes, and policy compliance.
• Communicate with GM, District Manager, and Corporate Office; provide store reports.
• Manage store promotions, advertising and visual merchandising awareness.
• Supervise and motivate Opticians and CL Sales associates.
• Assist GM with staffing forecasts, recruiting and retention.
• Motivate associates to exceed performance standards.
• Duties may vary to meet licensing or credentialing requirements.
• In some locations, responsibilities may be performed by licensed individuals.

Skills

Bilingual English/Spanish

Optical sales experience

Leadership & coaching

Store operations knowledge

Communication skills

Organizational skills

Financial analysis

Problem solving

Job description

National Vision, Inc. is seeking an Assistant Eyeglass Manager in Westminster, CA to drive store performance and customer service excellence. You will lead eyeglass sales teams, oversee promotions, and ensure policy compliance while collaborating with senior leadership.

The role requires strong leadership, bilingual communication, and solid understanding of retail operations. Join a growing optical retailer offering competitive pay and benefits.