Assistant Eyeglass Manager: Lead Ops, Boost Sales & Service

National Vision, Inc.; Watchung (NJ); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

401k Retirement Savings

Flex Spending Account

Paid Time Off & Holidays

Employee Eyewear Discount

Overtime pay

Job summary

National Vision, Inc. is seeking an Assistant Eyeglass Manager to oversee daily store operations, including personnel management and inventory control, while maintaining exceptional customer service. You will supervise Opticians and sales associates, coordinate promotions, and ensure compliance with company policies.

The role focuses on leading teams, forecasting staffing needs, and driving performance across the eyeglass department to meet sales goals and quality standards.

Qualifications

• Optical sales experience preferred.
• Supervising experience preferred.
• Ability to lead and coach associates and manage teams.
• Strong understanding of store operations and policies.
• Strong written and verbal communication; good organizational skills.
• Ability to analyze and understand financial reports and metrics.
• Problem-solving across varied scopes.

Responsibilities

• Monitor and achieve profit, sales and performance goals (review P&L).
• Oversee eyeglass department efficiency and compliance with policies.
• Provide outstanding customer service and ensure staff deliver it too.
• Review quality standards, remakes, and enforce compliance policies.
• Communicate with General Manager, District Manager, and Corporate Office; provide store reporting.
• Ensure promotions, advertising, and visual merchandising are implemented; inform associates and doctors of promotions.
• Supervise and motivate Opticians and CL Sales associates; manage day-to-day tasks.

Skills

Optical sales

Supervising

Leadership

Store operations

Communication

Organization

Financial analysis

Problem solving

Job description

National Vision, Inc. is seeking an Assistant Eyeglass Manager to oversee daily store operations, including personnel management and inventory control, while maintaining exceptional customer service. You will supervise Opticians and sales associates, coordinate promotions, and ensure compliance with company policies.

The role focuses on leading teams, forecasting staffing needs, and driving performance across the eyeglass department to meet sales goals and quality standards.