Eyewear Store Lead — Drive Sales & Service

National Vision; Mesquite (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k Retirement Savings

Flex Spending Account

Paid Time Off

Employee Eyewear Discount

Overtime pay

Job summary

National Vision is seeking an Assistant Eyeglass Manager to oversee the eyeglass department and lead a team of Opticians and sales associates in a fast-paced retail environment. You will ensure adherence to company policies, drive sales performance, and maintain exceptional customer service across daily operations.

The role emphasizes staffing, training, and coordination with store leadership to forecast needs and execute promotional plans.

Qualifications

• Optical sales experience; supervising experience preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (oral and written) for effective management of teams.
• Strong organizational skills for planning work and monitoring progress toward goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Responsibilities

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Oversee the eyeglass department to ensure efficiency and policy compliance.
• Convey a commitment to outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met; review remakes and enforce policies.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and known to staff.
• Supervise and motivate Opticians and CL Sales associates (and receptionists in some stores) and ensure daily tasks are completed.
• Assist the General Manager with forecasting staffing needs, recruiting and retaining staff.
• Motivate associates to exceed performance standards.

Skills

Optical sales experience

Supervising experience

Leadership abilities

Store operations knowledge

Communication skills

Organizational skills

Financial report analysis

Problem solving

Job description

National Vision is seeking an Assistant Eyeglass Manager to oversee the eyeglass department and lead a team of Opticians and sales associates in a fast-paced retail environment. You will ensure adherence to company policies, drive sales performance, and maintain exceptional customer service across daily operations.

The role emphasizes staffing, training, and coordination with store leadership to forecast needs and execute promotional plans.