Store Experience Manager

TravisMathew; San Diego (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

TravisMathew is seeking an in-store Supervisor in the San Diego area to lead and elevate the customer experience on the sales floor. You will drive sales, mentor part-time and seasonal staff, and maintain expert knowledge of apparel fit and use while partnering with marketing and visual merchandising teams.

You will manage CRM activities and store events to reward repeat business, demonstrate strong product knowledge, and collaborate with cross-functional teams to meet KPIs and profitability

Qualifications

• Bachelor’s Degree in Business or related field preferred
• 1-3 years’ experience in retail store management
• 2 years’ experience in a client services related capacity
• Strong written and verbal communication skills
• Ability to manage and mentor a team

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking
• Provide mentorship to part-time and seasonal client associates

Job description

TravisMathew is seeking an in-store Supervisor in the San Diego area to lead and elevate the customer experience on the sales floor. You will drive sales, mentor part-time and seasonal staff, and maintain expert knowledge of apparel fit and use while partnering with marketing and visual merchandising teams.

You will manage CRM activities and store events to reward repeat business, demonstrate strong product knowledge, and collaborate with cross-functional teams to meet KPIs and profitability