Store Experience Leader | Front-End & People Coach

Five Below; Circleville (OH); On-site; USD 17,000 - 24,000; Full time

Job summary

Five Below in Circleville, OH is seeking a retail supervisor to lead crew, drive customer service, and ensure front-end operations meet brand standards. You will mentor crew, manage schedules, and open/close procedures to keep the store ready for customers.

The role requires a high school diploma, 2 years of management experience, and strong communication with the ability to multitask in a fast-paced environment.

Qualifications

• High school graduate or equivalent required.
• College experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure.

Responsibilities

• Wowing the customer through personal contact and ensuring fast, friendly checkout experience.
• Lead assigned store to achieve customer service score goals.
• Direct front-end operations and merchandising to meet brand standards.
• Open and close procedures; maintain store cleanliness and readiness for customers.
• Perform store manager duties in the manager's absence.
• Recruit, train, coach, and supervise crew members.
• Coordinate with leadership on merchandising and recovery strategies.
• Perform stockroom and floor maintenance as needed.

Skills

Leadership

Customer service

Communication

Education

High School diploma or equivalent

College experience preferred

Job description

Five Below in Circleville, OH is seeking a retail supervisor to lead crew, drive customer service, and ensure front-end operations meet brand standards. You will mentor crew, manage schedules, and open/close procedures to keep the store ready for customers.

The role requires a high school diploma, 2 years of management experience, and strong communication with the ability to multitask in a fast-paced environment.