Store Experience Leader — Customer & Ops

Designer Brands; Greensboro (AL); On-site; USD 35,000 - 60,000; Full time

Job summary

Designer Brands in Greensboro, AL seeks a store leadership role focused on delivering exceptional customer service and executing daily store priorities. The position emphasizes customer experience, inventory management, and omni-channel activities to drive sales.

The role requires at least 2 years of management experience, a high school diploma or equivalent, and availability to work nights, weekends, and holidays.

Qualifications

• Minimum 2 years management experience.
• High school diploma or equivalent.
• Some college preferred.
• Proficient with POS and store devices.

Responsibilities

• Elevate in-store experience by modeling CEL behaviors.
• Respond to customer and associate requests with urgency.
• Maintain store standards and complete open/close tasks.
• Review action plans to ensure tasks are completed.
• Increase sales by using inventory reports and merchandising.
• Work with Store Manager to ensure policy adherence.
• Assist in recruiting, onboarding, and training.
• Delegate and perform other duties as assigned by Store Manager.

Skills

Customer service

Collaboration

Communication

Time management

Flexible schedule

POS technology

Stamina

Lifting 50 lbs

Safety awareness

Education

High school diploma

Some college

Tools

POS system

Store devices

Job description

Designer Brands in Greensboro, AL seeks a store leadership role focused on delivering exceptional customer service and executing daily store priorities. The position emphasizes customer experience, inventory management, and omni-channel activities to drive sales.

The role requires at least 2 years of management experience, a high school diploma or equivalent, and availability to work nights, weekends, and holidays.