Store Experience Lead

Five Below, Inc.; Columbia Township (MO); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Health coverage

Financial wellness support

Personal wellness support

Job summary

Five Below, Inc. is seeking a Customer Experience Manager in Columbia, MO to ensure exceptional customer service and manage store operations. You will lead the team in providing a fast, friendly checkout experience while maintaining merchandise standards.

The ideal candidate will have at least 2 years of management experience and excellent communication skills. This full-time position offers a starting pay of $18.00 per hour and requires flexibility in scheduling.

Qualifications

• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and think creatively.
• Ability to maintain composure under pressure.

Responsibilities

• Ensure crew members are Wowing customers.
• Lead front end operations and merchandising.
• Perform opening and closing procedures.
• Partner with the store manager for recruitment and training.
• Maintain store cleanliness and perform maintenance.

Skills

Verbal communication

Written communication

Multi-tasking

Creative thinking

Composure under pressure

Education

High School Graduate or equivalent

College experience preferred

Job description

Five Below, Inc. is seeking a Customer Experience Manager in Columbia, MO to ensure exceptional customer service and manage store operations. You will lead the team in providing a fast, friendly checkout experience while maintaining merchandise standards.

The ideal candidate will have at least 2 years of management experience and excellent communication skills. This full-time position offers a starting pay of $18.00 per hour and requires flexibility in scheduling.