Store Experience Lead

Boot Barn; Anchorage (AK); On-site; USD 22,000 - 26,000; Full time

Job summary

Boot Barn in Anchorage, AK seeks a Key Holder to lead our in-store experience, drive sales, and support store partners. You will develop team skills, communicate product knowledge, and help with merchandising and promotions while ensuring accurate transactions at the POS.

You will partner with the leadership team to meet store goals, maintain standards, and uphold company policies. The role emphasizes customer service, leadership, and a strong work ethic to represent Boot Barn's values.

Qualifications

• Foster a service and selling culture and exceed customer expectations.
• Becomes an expert in product categories and communicates features and benefits.
• Maintain and monitor promotions, merchandising standards and floor coverage.
• Assist with processing merchandise and stock replenishment as needed.
• Complete opening/closing procedures and adhere to attendance policies.

Responsibilities

• Foster a service and selling culture; exceed expectations and build relationships.
• Become an expert in product categories and communicate features and benefits.
• Maintain merchandising standards and assist with floor moves, display setup.
• Monitor floor stock and assist with replenishment.
• Ensure accurate sales transactions and cash handling at POS.
• Partner with leadership to drive sales and staff development.
• Adhere to company policies and attendance procedures.

Skills

Customer service

Leadership

Product knowledge

Visual merchandising

POS proficiency

Sales skills

Tools

POS system

Job description

Boot Barn in Anchorage, AK seeks a Key Holder to lead our in-store experience, drive sales, and support store partners. You will develop team skills, communicate product knowledge, and help with merchandising and promotions while ensuring accurate transactions at the POS.

You will partner with the leadership team to meet store goals, maintain standards, and uphold company policies. The role emphasizes customer service, leadership, and a strong work ethic to represent Boot Barn's values.