Store Environment & Customer Experience Pro

Michaels; Normal (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

Michaels is seeking a store associate in NORMAL, IL to maintain cleanliness and deliver the brand experience. You will assist customers, keep aisles clean, help with stocking and checkout, and follow SOPs to ensure a safe, welcoming shopping environment.

The role emphasizes friendly service, adherence to company standards, and support for omnichannel processes when appropriate. This position may require evenings, weekends, and early mornings.

Qualifications

• Retail and/or cleaning experience preferred.

Responsibilities

• Maintain a high standard of store cleanliness and recovery to deliver Brand Promises.
• Provide friendly customer service and help customers shop and find what they’re looking for.
• Perform cleaning tasks: dust, mop, move equipment, and restock as needed.
• Follow SOPs, safety guidelines, and company programs; support shrink and safety programs.

Skills

Retail experience

Cleaning experience

Job description

Michaels is seeking a store associate in NORMAL, IL to maintain cleanliness and deliver the brand experience. You will assist customers, keep aisles clean, help with stocking and checkout, and follow SOPs to ensure a safe, welcoming shopping environment.

The role emphasizes friendly service, adherence to company standards, and support for omnichannel processes when appropriate. This position may require evenings, weekends, and early mornings.