Store Environment & Customer Experience Associate

Michaels; Palm Desert (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Job summary

Michaels stores seek team members to maintain the store’s look and feel with high standards of cleanliness and customer service. You will assist customers, handle checkout, and participate in stocking, BOPIS, and SFS processes.

The role requires standing for long periods, physical activity, and compliance with store policies. The team environment emphasizes a positive image and respectful interactions with customers and colleagues.

Qualifications

• Retail and/or cleaning experience preferred.
• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

• Deliver a fast and friendly checkout experience with cash handling to standards.
• Engage customers on rewards programs and private label credit cards and enroll them.
• Assist with omni-channel processes including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in truck unloading, stocking and planogram processes.
• Support shrink and safety programs and adhere to SOPs and company policies.

Skills

Customer service

Retail experience

Cleaning experience

Team player

Job description

Michaels stores seek team members to maintain the store’s look and feel with high standards of cleanliness and customer service. You will assist customers, handle checkout, and participate in stocking, BOPIS, and SFS processes.

The role requires standing for long periods, physical activity, and compliance with store policies. The team environment emphasizes a positive image and respectful interactions with customers and colleagues.