Store Dispatcher I

NAPA Auto Parts; Hiram (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

NAPA Auto Parts is looking for a dedicated Store Dispatcher I to efficiently manage deliveries and ensure customer satisfaction in a fast-paced environment. This entry-level, full-time role involves scheduling, tracking delivery quality, and maintaining accurate records, providing an ideal opportunity for those passionate about customer service and logistics.

Qualifications

• Passion for delivering customer care and excellent verbal and written communication skills.
• Motivated team player able to thrive in a fast-paced environment.
• Valid Driver's License required.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis.
• Mapping out routes for deliveries that are efficient as possible.
• Tracking and analyzing quality of delivery service.

Skills

Communication

Customer Care

Organization

Detail-oriented

Team Player

Education

High school diploma or equivalent

Job description

Join to apply for the Store Dispatcher I role at NAPA Auto Parts.

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Join to apply for the Store Dispatcher I role at NAPA Auto Parts.

Job Description

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
• Mapping out routes for deliveries that are as efficient as possible
• Tracking and analyzing quality of delivery service using Delivery Management System
• Overcoming roadblock problems for customers and chart effective solutions
• Handling cash returned by drivers and keep accurate records
• Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Qualifications

• High school diploma or equivalent
• Passion for delivering customer care; Excellent verbal and written communication skills
• Keen sense for seeing, hearing and remembering part numbers and line codes
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
• Stamina to stand and walk for entire work shift; Motivated team player able to thrive in a fast-paced environment
• Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
• Valid Driver's License

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GPC is an equal opportunity employer, recruiting and hiring without regard to protected characteristics.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Retail