Store Dispatcher I

NAPA Auto Parts; Punta Gorda (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading auto parts retailer is seeking a dedicated Store Dispatcher I to manage deliveries and ensure customer satisfaction. The role requires excellent communication skills and a strong sense of urgency in a fast-paced environment. If you are detail-oriented and a motivated team player, this position is for you.

Qualifications

• Excellent verbal and written communication skills.
• Self-motivated and detail-oriented.

Responsibilities

• Scheduling deliveries and dispatching drivers.
• Ensuring accurate delivery of parts to customers.
• Maintaining fleet vehicles for safe operation.

Skills

Customer Care

Communication

Detail-Oriented

Organizational Skills

Team Player

Education

High School Diploma

Job description

Join to apply for the Store Dispatcher I role at NAPA Auto Parts

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Join to apply for the Store Dispatcher I role at NAPA Auto Parts

Job Description

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Responsibilities

1. Scheduling deliveries and dispatching delivery drivers on a timely basis
2. Ensuring that the right parts are delivered to the right customer order with precision, speed, and courtesy
3. Mapping out routes for deliveries that are as efficient as possible
4. Tracking and analyzing quality of delivery service using Delivery Management System
5. Overcoming roadblock problems for customers and charting effective solutions
6. Handling cash returned by drivers and keeping accurate records
7. Inspecting returned parts and cores and preparing them for return to the Distribution Center or manufacturer
8. Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Qualifications

1. High school diploma or equivalent
2. Passion for delivering customer care; excellent verbal and written communication skills
3. Keen sense for seeing, hearing, and remembering part numbers and line codes
4. Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
5. Stamina to stand and walk for entire work shift; motivated team player able to thrive in a fast-paced environment
6. Self-motivated, strong sense of urgency, organized, detail-oriented, solid judgment
7. Valid Driver's License

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience, conduct, and other legitimate business reasons.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Retail