Store Dispatcher

Genuine-Parts-Company; Columbus (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

NAPA Auto Parts seeks a Store Dispatcher to join our Columbus, OH team. You will schedule deliveries, dispatch drivers, and ensure accurate parts reach customers promptly with courtesy.

You will map efficient routes, monitor service quality in real time, and resolve delivery roadblocks to maintain smooth operations. The role requires high school diploma, a valid driver's license, and strong communication skills.

Qualifications

• Passion for delivering customer care and service excellence.
• Excellent verbal and written communication skills.
• Keen ability to see, hear and remember part numbers and line codes.
• Stamina to stand, walk, and bend in a fast-paced store environment.

Responsibilities

• Schedule deliveries and dispatch drivers in a timely manner.
• Ensure correct parts are delivered to customers with speed and courtesy.
• Map efficient delivery routes to optimize time and fuel use.
• Track and analyze delivery service quality using the Delivery Management System.

Skills

Customer care

Verbal communication

Written communication

Part numbers memory

Stamina

Team player

Self-motivated

Education

High school diploma or equivalent

Tools

Delivery Management System

Job description

Job DescriptionNAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.ResponsibilitiesScheduling deliveries and dispatching delivery drivers on a timely basisEnsuring that the right parts are delivered to the right customer order with precision, speed and courtesyMapping out routes for deliveries that are as efficient as possibleTracking and analyzing quality of delivery service using Delivery Management SystemOvercoming roadblock problems for customers and chart effective solutionsHandling cash returned by drivers and keep accurate recordsInspecting returned parts and cores and preparing them for return the Distribution Center or manufacturerMaintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery serviceQualificationsHigh school diploma or equivalentPassion for delivering customer care Excellent verbal and written communication skillsKeen sense for seeing, hearing and remembering part numbers and line codesAgility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairsStamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environmentSelf-Motivated, strong sense of urgency, organized, detail-oriented, solid judgmentValid Driver's License .Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.