Store Dispatcher I

NAPA Auto Parts; Durham (NC); On-site; USD 35,000 - 52,000; Full time

Job summary

NAPA Auto Parts in Durham, NC is seeking a Store Dispatcher to join our fast-paced team of auto parts professionals. You will schedule deliveries, dispatch drivers, and ensure accurate, timely delivery of parts to customers.

Ideal candidates have a high school diploma, strong verbal and written communication skills, and a valid driver’s license. The role requires the ability to read part numbers and work comfortably in a busy retail environment.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Keen sense for seeing, hearing and remembering part numbers and line codes.
• Ability to bend to floor-level shelves and reach upper shelves (eight feet) with stool/ladder.
• Stamina to stand and walk for entire shift.
• Motivated team player in a fast-paced environment.

Responsibilities

• Schedule deliveries and dispatch drivers in a timely manner.
• Ensure correct parts are delivered to customer orders with accuracy and courtesy.
• Map routes for efficient deliveries.
• Track and analyze delivery service quality using the Delivery Management System.

Skills

Delivery scheduling

Customer care

Verbal communication

Written communication

Route planning

Attention to part numbers

Physical stamina

Team player

Education

High school diploma or equivalent

Job description

Job Description

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
• Mapping out routes for deliveries that are as efficient as possible
• Tracking and analyzing quality of delivery service using Delivery Management System

  Qualifications

  • High school diploma or equivalent
  • Passion for delivering customer care Excellent verbal and written communication skills
  • Keen sense for seeing, hearing and remembering part numbers and line codes
  • Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
  • Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment
  • Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
  • Valid Driver's License .

  GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.