Store Director, Saks Concessions

Akris; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

AKRIS in Boston is seeking a Boutique Director to lead a high-performing team and deliver exceptional client experiences. You will recruit, coach, and manage staff while driving sales and profitability in a luxury retail environment.

As a present leader on the sales floor, you will build transformational client relationships, champion omnichannel service, and design development plans to grow talent and meet ambitious targets.

Qualifications

• Minimum of 5-10 years of sales management experience in luxury retail.
• Proven track record with achieving sales and KPI targets.
• Proven track record with leading a team to achieve sales and KPI targets.
• Proven ability with developing client relationships and driving client experiences.
• Strong leadership skills, ability to motivate a team around company goals.
• Excellent organizational and communication skills with team and clients.
• Intellectual curiosity and passion for learning.
• Analyzes the business and take business driving actions.
• Ability to move or handle merchandise and boxes, generally weighing 0-40 pounds.
• Can work a flexible schedule, that includes evenings weekends and holidays ensuring that the store is always fully operational.
• Ability to stand and walk for majority of a 40-hour work week.
• Proficient in Microsoft Office, POS, CRM & Inventory Management systems.

Responsibilities

• Create transformational relationships with clients that foster lifetime brand loyalty and spend.
• Thinks Omnichannel, consistently elevating the level of service every client receives.
• Identifies key opportunities within the business and implements actions to exceed targets monthly, quarterly, and annually.
• Drives productivity and profitability.
• Is a present leader on the sales floor, managing client relationships personally.
• Manages a team to drive results through consistent coaching and development.
• Assess capabilities and create individual development plans to grow all talent levels.
• Actively networks and recruits, building a pipeline of diverse, high performing individuals.
• Always embodies the Akris culture competencies; Collaborative, Client Focus, Living the Values, Team Builder, and Manages with Vision and Purpose.

Skills

Luxury retail leadership

Sales target achievement

Team development

Client relationship building

Communication

Organizational skills

Flexible schedule

Business acumen

Analytical mindset

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

POS

CRM

Inventory Management systems

Job description

AKRIS is an international fashion house founded in 1922 in St. Gallen, Switzerland. Driven by the vision of Creative director Albert Kriemler, who designs sleek and effortless silhouettes for a discerning global clientele of women with purpose. The family-owned fashion house is renowned for its rarefied and innovative double-face fabrics, for pushing the boundaries of St. Gallen embroidery and pioneering digital photo printing techniques.

Your impact to the business:

The Boutique Director will effectively lead and support a team of dynamic individuals to exceed store sales, KPI and profitability targets while partnering with the Retail Director. They are a collaborative, self-motivated and inspiring leader that will deliver an exceptional experience to every client. They recruit, inspire, and manage the development of their team.

Key Responsibilities:

Create transformational relationships with clients that foster lifetime brand loyalty and spend. Thinks Omnichannel, consistently elevating the level of service every client receives. Identifies key opportunities within the business and implements actions to exceed targets monthly, quarterly, and annually. Drives productivity and profitably. Is a present leader on the sales floor, managing client relationships personally.

Manages a team to drive results through consistent coaching and development. Assess capabilities and create individual development plans to grow all talent levels. Actively networks and recruits, building a pipeline of diverse, high performing individuals. Always embodies the Akris culture competencies; Collaborative, Client Focus, Living the Values, Team Builder, and Manages with Vision and Purpose.

Required Characteristics & Skills:

• Minimum of 5-10 years of sales management experience in luxury retail
• Proven track record with achieving sales and KPI targets
• Proven track record with leading a team to achieve sales and KPI targets
• Proven ability with developing client relationships and driving client experiences
• Strong leadership skills, ability to motivate a team around company goals
• Excellent organizational and communication skills with team and clients
• Intellectual curiosity and passion for learning
• Analyzes the business and take business driving actions
• Ability to move or handle merchandise and boxes, generally weighing 0-40 pounds
• Can work a flexible schedule, that includes evenings weekends and holidays ensuring that the store is always fully operational
• Ability to stand and walk for majority of a 40-hour work week
• Proficient in Microsoft Office, POS, CRM & Inventory Management systems

Preferred Qualifications:

Bachelor’s degree or equivalent

AKRIS is an equal opportunity employer. We are proud to employ talent from many different backgrounds, experiences, and identities. We continue to work towards creating a workforce that represents the diversity of our clients and communities and we offer an inclusive environment of mutual respect where our employees feel included, developed, and heard.