Sales Associate

Akris; Chicago (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

AKRIS is an international fashion house renowned for luxury retail expertise and exceptional client experiences. The Sales Associate role at our Chicago, IL location focuses on growing Ready-to-Wear while developing handbags and accessories, delivering gracious service with refined styling and strong product knowledge.

You will build lasting client relationships through storytelling, mastering product details, and utilizing selling technology to drive sales and KPI achievement.

Qualifications

• Previous luxury/ contemporary retail sales experience.
• Prolonged standing/walking around store.
• Ability to lift up to 25 lbs.
• Flexible schedule including holidays and weekends.
• RTW experience preferred but not required.

Responsibilities

• Achieve and exceed individual Sales Goals and KPI.
• Demonstrate strong product expertise and storytelling to clients.
• Use styling and selling technology to enhance the customer experience.
• Build and maintain client book and develop new clients.
• Resolve client issues promptly.
• Proficient and accurate use of the POS system.
• May open/close the boutique as needed; stock the store.
• Maintain visual merchandising standards per VM guidelines.
• Be a positive role model and maintain professional communication.

Skills

Client relationships

Sales targets

Product knowledge

Communication skills

Tech savvy

Tools

POS system

Job description

AKRIS is an international fashion house founded in 1922 in St. Gallen, Switzerland. Driven by the vision of Creative director Albert Kriemler, who designs sleek and effortless silhouettes for a discerning global clientele of women with purpose. The family-owned fashion house is renowned for its rarefied and innovative double-face fabrics, for pushing the boundaries of St Gallen embroidery and pioneering digital photo printing techniques.

Your impact to the business:

Your primary focus as a Sales Associate will be to grow the Ready-to-Wear business at our Chicago, IL location while also developing the handbag and accessories categories. With a passion for gracious service, a strong interest in fashion, refined styling skills, and solid product knowledge, you will work to build lasting client relationships. You’ll achieve this through mastery of product knowledge and selling ceremonies, as well as a thorough understanding of boutique operating processes.

You possess entrepreneurial spirit, passion for the brand, you can exemplify the company’s values and knowledge of the luxury/retail business. You have a passion for providing excellent service and you partner with the sales team and store leadership on key initiatives that support and drive sales and KPI targets.

Essential Functions:

• Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
• Demonstrate strong product expertise, engage clients through the details and stories of our product with a confident fashion voice
• Actively use styling and selling technology to deliver the customer experience and drive sales
• Build and maintain client book as well as gain new clients
• Resolves client issues in a timely manner
• Proficient and accurate use of the POS system
• May be responsible for opening/closing the boutique as needed
• Participate in in stocking the store
• Maintain visual merchandising standards per company VM standards
• Be a positive role model
• Always maintain professional communication with store management, peers and clients
• Participate in monthly meetings and trainings
• Maintain a professional appearance and follow AKRIS uniform guidelines

Knowledge and Skills:

• Passion for human relationships, luxury, fashion, art, and design
• Tech savvy; ability to use and learn different software programs
• Excellent communication (verbal and written) skills, demonstrated passion for working as a team and strong drive for business results

Requirements:

• Previous luxury/contemporary Retail sales experience
• Position requires prolonged periods of standing/walking around store or department.
• Ability to lift/move up to 25 lbs.
• Able to work a flexible schedule, including holidays and weekends
• RTW experience preferred but not required

AKRIS is an equal opportunity employer. We are proud to employ talent from many different backgrounds, experiences, and identities. We continue to work towards creating a workforce that represents the diversity of our clients and communities and we offer an inclusive environment of mutual respect where our employees feel included, developed, and heard