Sales Associate, Saks Concessions

Akris; Boston (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

AKRIS is seeking a Sales Associate to grow the Ready-to-Wear business while developing handbags and accessories categories. You will build lasting client relationships through exceptional product knowledge and selling ceremonies, and support boutique operating processes.

You possess an entrepreneurial spirit and passion for the brand, delivering outstanding service and collaborating with store leadership on initiatives to drive sales and KPI targets.

Qualifications

• Excellent customer service and relationship-building skills.
• Strong knowledge of luxury fashion and brands.
• Excellent verbal and written communication; team-oriented.

Responsibilities

• Achieve and exceed sales goals and KPI targets.
• Demonstrate product knowledge and storytelling to clients.
• Maintain client book and build new relationships.
• Operate Saks and AKRIS POS systems accurately.

Skills

Customer service

Luxury fashion

Communication

Tech savvy

Tools

POS system

Job description

AKRIS is an international fashion house founded in 1922 in St. Gallen, Switzerland. Driven by the vision of Creative director Albert Kriemler, who designs sleek and effortless silhouettes for a discerning global clientele of women with purpose. The family-owned fashion house is renowned for its rarefied and innovative double-face fabrics, for pushing the boundaries of St Gallen embroidery and pioneering digital photo printing techniques.

Your impact to the business:

Your primary focus as a Sales Associate will be to grow the Ready-to-Wear business while simultaneously developing handbag and accessories categories. With a passion for gracious service, an interest in fashion, styling talent and product knowledge proficiency, your goal will be to build lasting client relationships through mastery of product knowledge and selling ceremonies as well as understanding boutique operating processes.

You possess entrepreneurial spirit, passion for the brand, you can exemplify the company’s values and knowledge of the luxury/retail business. You have a passion for providing excellent service and you partner with the sales team and store leadership on key initiatives that support and drive sales and KPI targets.

Essential Functions:

• Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
• Demonstrate strong product expertise, engage clients through the details and stories of our product with a confident fashion voice
• Actively use styling and selling technology to deliver the customer experience and drive sales
• Build and maintain client book as well as gain new clients
• Resolves client issues in a timely manner
• Proficient and accurate use of both the Saks and Akris POS system
• May be responsible for opening/closing the boutique as needed
• Participate in in stocking the store
• Maintain visual merchandising standards per company VM standards
• Be a positive role model
• Always maintain professional communication with store management, peers, Saks team members and clients
• Participate in monthly meetings and trainings
• Maintain a professional appearance and follow AKRIS uniform guidelines

Knowledge and Skills:

• Passion for human relationships, luxury, fashion, art, and design
• Tech savvy; ability to use and learn different software programs
• Excellent communication (verbal and written) skills, demonstrated passion for working as a team and strong drive for business results

Requirements:

• Previous luxury/contemporary Retail sales experience
• Position requires prolonged periods of standing/walking around store or department.
• Ability to lift/move up to 25 lbs.
• Able to work a flexible schedule, including holidays and weekends
• RTW experience preferred but not required

AKRIS is an equal opportunity employer. We are proud to employ talent from many different backgrounds, experiences, and identities. We continue to work towards creating a workforce that represents the diversity of our clients and communities and we offer an inclusive environment of mutual respect where our employees feel included, developed, and heard