Retail Store Director — Lead, Inspire & Grow

J.Crew Factory; Connecticut; On-site; USD 82,000 - 102,000; Full time

Benefits offered by this job

Competitive base pay

Up to 60% discount on branded product

Competitive PTO plan

401(k) plan with company matching

Medical, dental, vision, and life保险

Discounts on entertainment, travel, &0

Job summary

J.Crew Factory in Connecticut is seeking a Store Director to own overall store performance, drive profitability, and foster genuine connections with customers to build loyalty. You will hire, train, and develop your team to reach their highest potential in an inclusive, collaborative environment.

You will lead operations, service standards, and merchandising across the store, partnering with the District Manager to ensure goals are met and the brand is represented with excellence.

Qualifications

• 5+ years of full-time retail management experience.
• Current Store Director experience is a plus.

Responsibilities

• Lead your team and drive profitability with a meaningful connection to every aspect of the brand and exceptional customer service.
• Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns.
• Manage store operations, systems, and technology with accountability.
• Recruit, train, and develop the best talent to build a diverse team reflecting the communities we serve.
• Partner with the District Manager and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Provide feedback to influence product assortment and the visual merchandising in-store.

Job description

J.Crew Factory in Connecticut is seeking a Store Director to own overall store performance, drive profitability, and foster genuine connections with customers to build loyalty. You will hire, train, and develop your team to reach their highest potential in an inclusive, collaborative environment.

You will lead operations, service standards, and merchandising across the store, partnering with the District Manager to ensure goals are met and the brand is represented with excellence.