Store Director - Lead High-Impact Retail Team & Growth

Billy Reid; Chicago (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Generous product discounts

Paid time off

Medical, Dental, Vision insurance

Employer matched 401(k) plan

Job summary

Billy Reid's Chicago West Loop store is seeking a Store Director to lead the sales team, coach staff, and manage day-to-day operations with a proactive, hospitality-driven mindset. This role focuses on achieving store targets and delivering exceptional customer experiences.

The ideal candidate brings 3+ years of retail leadership, a track record of KPI success, and a commitment to building a clientele-driven, CRM-enabled operation across in-store and online channels.

Qualifications

• 3+ years of retail management experience.
• Proven ability to lead and develop high-performing teams.
• Ability to analyze business reports and drive operational decisions.
• Experience with merchandising, promotions, scheduling, inventory, and compliance.
• Build a clientele-driven culture supporting repeat business and omni-channel initiatives.

Responsibilities

• Implement retail direction across selling culture, merch guidelines, promotions, and events.
• Utilize reports to drive store actions on a regular basis.
• Create staff schedules aligned with business needs.
• Train, motivate, mentor, and manage sales staff to meet sales plans.
• Improve in-store conversion and attract/retain top talent.
• Develop a clientele-driven, omni-channel shopping experience.
• Ensure HR, finance, inventory processes are handled efficiently.
• Collaborate with divisional leads and head of visual to roll out strategies.
• Ensure compliance with Billy Reid policies.

Skills

Retail management

Leadership

Data analysis

Retail operations

Customer focus

Job description

Billy Reid's Chicago West Loop store is seeking a Store Director to lead the sales team, coach staff, and manage day-to-day operations with a proactive, hospitality-driven mindset. This role focuses on achieving store targets and delivering exceptional customer experiences.

The ideal candidate brings 3+ years of retail leadership, a track record of KPI success, and a commitment to building a clientele-driven, CRM-enabled operation across in-store and online channels.