Retail Store Director - Lead, Delight Customers & Grow Team

J.Crew Group; Northbrook (IL); Hybrid; USD 74,000 - 92,000; Full time

Benefits offered by this job

Competitive base pay and bonus

Up to 60% discount on branded product

Competitive PTO including paidholidays

401(k) match

Medical, dental, vision, life ins.

Discounts on entertainment, travel, &…

Job summary

J.Crew Group in Northbrook, IL is seeking a Store Director responsible for every aspect of retail store performance, driving profitability while building genuine connections with customers and a high-performing team. You will hire, train and develop staff, ensure exceptional service, and collaborate with the District Manager to align product, merchandising and operations with brand standards.

This role requires leadership, flexibility to work nights, weekends and holidays, and a commitment to

Qualifications

• 5+ years of full-time retail management experience.
• Store Director experience is a plus.
• Flexibility to work nights, weekends and holidays.
• Ability to lead and develop diverse teams.

Responsibilities

• Lead store team to maximize profitability and brand standards.
• Deliver exceptional customer experiences through service excellence.
• Recruit, train, and develop associates.
• Collaborate with District Manager to curate product and visual merchandising.
• Ensure store operations, systems, and technology run smoothly.

Skills

Retail management

Team leadership

Customer service

Scheduling flexibility

Job description

J.Crew Group in Northbrook, IL is seeking a Store Director responsible for every aspect of retail store performance, driving profitability while building genuine connections with customers and a high-performing team. You will hire, train and develop staff, ensure exceptional service, and collaborate with the District Manager to align product, merchandising and operations with brand standards.

This role requires leadership, flexibility to work nights, weekends and holidays, and a commitment to