Store Director

brobstongroup.com - Jobboard; Chicago (IL); On-site; USD 75,000 - 90,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for a Store Director to manage the flagship boutique in Chicago. This role involves overseeing all operational aspects, driving sales growth, and ensuring exceptional client experiences.

The ideal candidate should possess tertiary education and proven management experience in luxury retail. Responsibilities include recruiting and developing a strong sales team while ensuring compliance with operational standards and store presentation.

Qualifications

• Proven management experience in luxury retail or a related environment.
• Experience coaching, developing, and motivating teams.
• Fluent in English; additional languages are a plus.

Responsibilities

• Drive sales growth and manage store performance.
• Define and implement store strategy, buying approach, and inventory planning.
• Coach and train sales staff and oversee recruitment.

Skills

Leadership skills

Budget management

Communication skills

Analytical skills

Retail knowledge

Education

Tertiary education

Tools

MS Office

Job description

Summary

The Store Director will lead the new Chicago flagship boutique, overseeing all commercial, operational, and people activities to deliver exceptional client experiences. This role is responsible for driving sales growth, managing the store P\&L, and ensuring inventory and merchandising excellence. The director will recruit, coach, and develop a small sales team while building a strong local presence.

Responsibilities

• Drive sales growth and manage the store profit and loss, budgets, and KPI monitoring.


• Define and implement the store strategy, buying approach, merchandising, and inventory planning.


• Ensure stock accuracy, minimize shrinkage, and coordinate cycle counts and stock takes.


• Deliver exceptional client experience, develop client loyalty, and coordinate in-store events and local outreach.


• Provide hands‑on leadership on the sales floor, coach and train sales staff, and manage recruitment and performance.


• Ensure compliance with sales procedures, systems, and operational standards; oversee maintenance and store presentation.

Requirements

• Tertiary education and proven management experience in luxury retail or a related environment.


• Demonstrated leadership skills with experience coaching, developing, and motivating teams.


• Strong commercial acumen, analytical skills, and experience managing budgets and inventory.


• Excellent communication and networking skills, with fluency in English; additional languages a plus.


• Proficiency with MS Office and strong digital skills relevant to retail operations.


• Professional presentation and a client‑focused approach to delivering high standards of service.