Store Department Manager & Team Leader

H&M; Norfolk (VA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Staff Discount 25%

Medical, Vision & Dental Coverage

401K

Job summary

H&M in Norfolk is seeking a Department Manager to lead and inspire the store team, drive an inclusive culture, and ensure exceptional operational and visual standards. You’ll analyze sales, identify opportunities, and create plans to boost results and profits while managing routines across customer service, stock, and POS processes.

You will recruit, onboard, coach, and evaluate team members, coordinate with Visual Merchandisers, and ensure compliance with store procedures and legal

Qualifications

• Leadership experience managing a team.
• Strong communication skills.
• Analytical mindset with numbers and statistics.

Responsibilities

• Own omni customer experience and ensure visual and commercial standards in-store.
• Lead recruitment, onboarding, and performance management for the team.
• Plan and review sales targets and budgets to optimize results and profits.
• Ensure store operations run smoothly, including opening/closing, fitting rooms, and POS routines.
• Promote customer loyalty programs and sustainability initiatives in-store.

Skills

Leadership

Communication

Analytical thinking

Job description

H&M in Norfolk is seeking a Department Manager to lead and inspire the store team, drive an inclusive culture, and ensure exceptional operational and visual standards. You’ll analyze sales, identify opportunities, and create plans to boost results and profits while managing routines across customer service, stock, and POS processes.

You will recruit, onboard, coach, and evaluate team members, coordinate with Visual Merchandisers, and ensure compliance with store procedures and legal