Store Department Manager — Lead, Grow & Optimize Sales

H&M; Frederick (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

H&M is seeking a Department Manager to lead and inspire the store team while delivering an exceptional omni customer experience in Frederick. You will drive visual standards, commercial performance, and daily activities to meet sales and profitability goals.

As a department leader, you will recruit, onboard, and evaluate staff, coordinate scheduling, and ensure adherence to store procedures. You will collaborate with Visual Merchandisers and store colleagues to deliver a unified brand experience.

Qualifications

• Strong leadership with responsibility for others.
• Ambitious, effective communicator, supportive, analytical problem-solver.
• Numbers-driven and able to manage statistics.

Responsibilities

• Own the omni customer experience in the store and ensure visual and commercial standards.
• Lead, onboard and develop the in-store team; conduct evaluations and scheduling.
• Represent the H&M brand in customer interactions and drive sales opportunities.
• Plan and analyze sales, budget goals, and store operations daily.
• Oversee fitting room and checkout routines, and ensure procedures are followed.

Skills

Leadership

Communication

Analytical thinking

Numerical skills

Customer focus

Teamwork

Job description

H&M is seeking a Department Manager to lead and inspire the store team while delivering an exceptional omni customer experience in Frederick. You will drive visual standards, commercial performance, and daily activities to meet sales and profitability goals.

As a department leader, you will recruit, onboard, and evaluate staff, coordinate scheduling, and ensure adherence to store procedures. You will collaborate with Visual Merchandisers and store colleagues to deliver a unified brand experience.