Store Department Manager — Lead & Develop Retail Teams

REI; Albuquerque (NM); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Paid time off

Job summary

REI Co-op is seeking a Store Department Manager to coach and motivate our store sales team. You will be a key member of the store management group, managing retail staff to deliver on REI business and service goals with a dynamic leadership style.

You will recruit and develop talent, drive sales across all channels, and ensure core standards and visual direction are executed. If you bring energy, a customer‑centric mindset, and a passion for the outdoors, join us in Albuquerque.

Qualifications

• 3+ years of successful retail management experience.
• Enjoys communicating and building relationships inside and outside the organization.
• Open to feedback and other viewpoints to support the business.
• Uses business understanding and judgment to solve problems.
• Makes solid recommendations by combining information from multiple sources.
• Produces quality work by setting clear goals and priorities.
• Organizes resources to meet deadlines and updates plans accordingly.
• Engages and influences others to achieve organizational goals.

Responsibilities

• Plans, identifies, communicates, and delegates responsibilities to team.
• Handle training, coaching, recognition, and performance management.
• Direct the execution of core standards and visual direction.
• Drive sales through all channels by maximizing selling behaviors.
• Make business adaptations to increase sales and service.
• Communicate key company strategies and changes to teams as needed.
• Recruit and develop diverse talent from within and outside the organization.
• Inspire a customer-centric culture by recognizing and rewarding team.
• Develop top performers and evaluate performance, with coaching and feedback.
• Builds teams through effective employee development and communication.

Skills

Retail management

Relationship building

Feedback receptiveness

Problem solving

Goal setting

Resource management

Communication

Team leadership

Job description

REI Co-op is seeking a Store Department Manager to coach and motivate our store sales team. You will be a key member of the store management group, managing retail staff to deliver on REI business and service goals with a dynamic leadership style.

You will recruit and develop talent, drive sales across all channels, and ensure core standards and visual direction are executed. If you bring energy, a customer‑centric mindset, and a passion for the outdoors, join us in Albuquerque.