Store Department Manager: Lead High-Impact Retail Teams

REI; Greensboro (NC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Paid time off

Job summary

REI is seeking a Store Department Manager to lead store sales teams and coach retail staff toward meeting business and service goals. You will be a visible, energetic manager, recognizing and rewarding top performers to deepen engagement and build synergy.

You will drive sales across channels, recruit and develop diverse talent, and ensure adherence to core standards and visual direction while fostering a customer-centric culture.

Qualifications

• 3+ years of successful retail management experience.
• Excellent communication and relationship-building skills.
• Open to feedback and different viewpoints.
• Uses business understanding and sound judgment to solve problems.
• Makes solid recommendations from diverse information sources.
• Delivers quality work by setting clear goals and priorities.
• Organizes resources to meet deadlines and keeps others informed.
• Inspires and influences others to achieve organizational goals.

Responsibilities

• Plan and delegate responsibilities to the team.
• Train, coach, recognize, and manage performance.
• Direct execution of store standards and visual direction.
• Drive sales across channels by maximizing selling behaviors.
• Adapt business to increase sales and service.
• Communicate strategies and changes to the team.
• Recruit and develop diverse talent.
• Develop top performers and provide coaching feedback.
• Build teams through development and communication.

Skills

Retail management

Communication

Feedback receptiveness

Problem solving

Decision making

Goal setting

Resource management

Influence others

Job description

REI is seeking a Store Department Manager to lead store sales teams and coach retail staff toward meeting business and service goals. You will be a visible, energetic manager, recognizing and rewarding top performers to deepen engagement and build synergy.

You will drive sales across channels, recruit and develop diverse talent, and ensure adherence to core standards and visual direction while fostering a customer-centric culture.