Store Department Leader: Inspire Teams & Drive Sales

REI; San Francisco (CA); On-site; USD 67,000 - 83,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI is seeking a Store Department Manager to coach and motivate store sales teams in San Francisco. You will lead daily operations, uphold visual standards, and drive sales across channels while delivering on REI's service goals.

You will recruit and develop talent, provide performance feedback, and foster a customer-centric culture. This role requires strong leadership, collaboration across departments, and a commitment to our brand values and outdoor lifestyle.

Qualifications

• 3+ years of successful retail management experience.
• Strong communication and relationship-building skills.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding and sound judgment to solve problems.
• Sets goals and priorities to deliver store objectives.
• Organizes resources to meet deadlines and keeps plans in the loop.
• Engages and influences others to accomplish organizational goals.

Responsibilities

• Plan, identify, assign, and delegate responsibilities to the team.
• Train, coach, recognize, and manage performance.
• Direct execution of core standards and visual direction.
• Drive sales through all channels by maximizing selling behaviors.
• Make business adaptations to increase sales and service.
• Communicate key strategies and changes to teams as needed.
• Recruit and develop diverse talent from within and outside the organization.
• Inspire a customer-centric culture with recognition and feedback.
• Develop top performers and provide coaching and feedback.
• Build teams through development, involvement, and communication.

Skills

Retail leadership

Communication

Feedback receptiveness

Problem solving

Goal setting

Resource management

Team motivation

Job description

REI is seeking a Store Department Manager to coach and motivate store sales teams in San Francisco. You will lead daily operations, uphold visual standards, and drive sales across channels while delivering on REI's service goals.

You will recruit and develop talent, provide performance feedback, and foster a customer-centric culture. This role requires strong leadership, collaboration across departments, and a commitment to our brand values and outdoor lifestyle.