Retail Department Manager - Lead Teams & Elevate Service

Recreational Equipment, Inc.; San Francisco (CA); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Accrued time off

Job summary

REI Co-op in San Francisco is seeking a Store Department Manager (SDM) to coach and motivate the store's sales teams and drive customer-focused service. You will be a key member of the store management team, directing a retail staff to meet REI goals and uphold our standards.

The ideal candidate has 3+ years of retail leadership, excels at coaching, communication, and teamwork, and can adapt strategies to boost sales across channels.

Qualifications

• 3+ years of successful retail management experience.
• Excellent communication and relationship-building skills.
• Open to feedback and other viewpoints to support the business.

Responsibilities

• Plans, identifies, communicates, and delegates responsibilities to team.
• Handle training, coaching, recognition, and performance management
• Direct the execution of core standards and visual direction.
• Drive sales through all channels by maximizing selling behaviors.
• Make business adaptations to increase sales and service.
• Communicate key company strategies and changes to teams as needed.
• Recruits and develops diverse talent from within and outside the organization.
• Inspire a customer-centric culture by recognizing and rewarding the team.
• Develop top performers and evaluate performance with feedback.
• Build teams through effective employee development and communication.

Skills

Retail management

Communication

Leadership

Customer service

Job description

REI Co-op in San Francisco is seeking a Store Department Manager (SDM) to coach and motivate the store's sales teams and drive customer-focused service. You will be a key member of the store management team, directing a retail staff to meet REI goals and uphold our standards.

The ideal candidate has 3+ years of retail leadership, excels at coaching, communication, and teamwork, and can adapt strategies to boost sales across channels.