Store Department Leader & Growth Champion

H&M; Valley Cottage (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

H&M in Valley Cottage, NY is seeking a Department Manager to lead and energize the store team, foster an inclusive culture, and uphold top operational and visual standards for customers and colleagues. You will own omni-channel customer experience, monitor sales and budgets, identify commercial opportunities, and implement plans to optimize results and profitability.

Responsibilities include recruiting, onboarding, evaluating performance, developing talent, scheduling, and collaborating with the

Qualifications

• Experience leading a diverse retail team.
• Ability to analyze sales performance and drive profits.
• Strong customer service orientation across omni-channel touchpoints.
• Proven skills in recruiting, onboarding and developing staff.
• Knowledge of visual merchandising and store operations.

Responsibilities

• Lead and support the store team to foster an inclusive culture.
• Analyze sales, set budget goals and create plans to optimize results.
• Ensure exceptional customer experience and brand consistency across channels.
• Recruit, onboard, evaluate performance and develop your team.
• Manage store routines, scheduling, and admin processes.
• Collaborate with Visual Merchandiser and maintain in-store changes.

Skills

Leadership

Team management

Customer service

Sales analysis

Budget planning

Recruitment

Training & development

Job description

H&M in Valley Cottage, NY is seeking a Department Manager to lead and energize the store team, foster an inclusive culture, and uphold top operational and visual standards for customers and colleagues. You will own omni-channel customer experience, monitor sales and budgets, identify commercial opportunities, and implement plans to optimize results and profitability.

Responsibilities include recruiting, onboarding, evaluating performance, developing talent, scheduling, and collaborating with the