Store Department Leader: Elevate Experience & Revenue

H&M; Santa Clara (CA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Staff discount

Health benefits

401K

Commuter benefits

Job summary

H&M in Santa Clara, CA is seeking a Department Manager to lead the store team, drive an exceptional omnichannel customer experience, and optimize sales and profitability. This role requires strategic planning, people leadership, and a passion for fashion retail.

You will recruit, onboard, coach, and develop colleagues, ensure visual merchandising and operational routines meet global standards, and foster an inclusive, collaborative culture across the store.

Qualifications

• Strong leadership abilities and experience managing a team.
• Effective communication across all store roles and levels.
• Analytical mindset with numeric and KPI-driven focus.

Responsibilities

• Lead store team and foster an inclusive, collaborative culture.
• Analyze sales, set goals, and create plans to optimize profits.
• Ensure exceptional customer service and omnichannel experience.
• Oversee store operations, visuals, merchandising, and routines.
• Recruit, onboard, coach, and develop store staff.

Skills

Leadership

Communication

Analytical

Job description

H&M in Santa Clara, CA is seeking a Department Manager to lead the store team, drive an exceptional omnichannel customer experience, and optimize sales and profitability. This role requires strategic planning, people leadership, and a passion for fashion retail.

You will recruit, onboard, coach, and develop colleagues, ensure visual merchandising and operational routines meet global standards, and foster an inclusive, collaborative culture across the store.