Store Department Leader: Elevate Sales & Team Performance

Recreational Equipment, Inc.; Bellevue (WA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI Co-op in Bellevue, WA, is seeking a Store Department Manager (SDM) to coach and motivate sales teams, shaping store performance and guest experience. You’ll lead a retail team, drive store goals, and model the company’s customer-centric approach.

This role requires strong leadership and at least 3+ years in retail management, with the ability to recruit, train, and develop talent while maintaining visual standards and exceptional service.

Qualifications

• 3+ years of successful retail management experience (preferred).
• Strong communication and relationship-building skills.
• Open to feedback and diverse viewpoints.
• Uses business understanding and judgment to solve problems.
• Able to set goals, prioritize, and manage resources effectively.

Responsibilities

• Plan, identify, communicate, and delegate responsibilities to the team.
• Train, coach, recognize, and manage performance.
• Direct execution of core standards and visual direction.
• Drive sales through all channels by maximizing selling behaviors.
• Make business adaptations to increase sales and service.
• Communicate key strategies and changes to teams as needed.
• Recruit and develops diverse talent from within and outside the organization.
• Inspire a customer-centric culture with recognition and feedback.
• Develop top performers and provide coaching and feedback.
• Build teams through development, involvement, and clear communication.

Skills

Retail leadership

Team motivation

Communication

Problem solving

Tools

Store operations software

Job description

REI Co-op in Bellevue, WA, is seeking a Store Department Manager (SDM) to coach and motivate sales teams, shaping store performance and guest experience. You’ll lead a retail team, drive store goals, and model the company’s customer-centric approach.

This role requires strong leadership and at least 3+ years in retail management, with the ability to recruit, train, and develop talent while maintaining visual standards and exceptional service.